---
title: "Email logs"
description: "Browse, search, open and resend or delete any email BooleanSMTP has handled, and read its raw headers and technical delivery details."
image: "https://booleansmtp.com/docs/og.png"
---

> Documentation Index
> Fetch the complete documentation index at: https://booleansmtp.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Email logs

When email logging is enabled in **Settings**, **Email Logs** keeps a record of messages BooleanSMTP has handled.
**Successful** means the send transport reported success; it does not confirm that the recipient received it.

## Browse and search

1. In the sidebar, click **Logs**.
2. Use the tabs: **All**, **Successful**, **Simulated**, **Failed**, **Pending**, to filter by status.
3. Type in the search box to filter by recipient or subject.

![The Email Logs screen: status tabs, the search box, and the list of sent emails with their status, recipient, subject and mailer.](../../../assets/screenshots/email-logs.webp "Email Logs with status filters and recent sends")

## Open an entry

Click an entry's subject, or its eye icon under **Actions**, to see its full detail: recipient, From
address, date, mailer driver, any delivery error, and **Preview**, **Raw Headers** and **Technical
Details** tabs.

![An email log's detail page: status, recipient, From address, date, mailer driver, and the Resend Email button.](../../../assets/screenshots/email-log-detail.webp "Email log details")

### Preview

Renders the message's stored body exactly as it was sent, in a sandboxed frame that can't run
scripts. Any attachments the message carried are listed above it, with each file's name, size, and
type. If the body wasn't stored for this entry, this tab shows **Email body not available** instead.

### Raw Headers

The complete set of MIME headers PHPMailer actually sent with this message: **Date**, **From**,
**To**, **Subject**, **Message-ID**, **MIME-Version**, **Content-Type**, and any custom header
BooleanSMTP or another plugin added, shown as JSON.

![The Raw Headers tab, showing the message's Date, From, Message-ID, MIME-Version, Content-Type and Subject headers as JSON.](../../../assets/screenshots/email-log-raw-headers.webp "Email log Raw Headers tab")

This is what actually left the server, not what the compose screen showed, so it's the place to
confirm the real **From** address a filter may have rewritten, or the exact **Message-ID** to hand a
receiving mail server's postmaster when chasing a delivery problem.

### Technical Details

![The Technical Details tab, showing Delivery Time, Total Retries, Message ID, and an Attempts / History table.](../../../assets/screenshots/email-log-technical-details.webp "Email log Technical Details tab")

- **Delivery Time**: how long the successful send took, in milliseconds. Only recorded once a send
  actually succeeds; a failed or still-pending entry shows a dash.
- **Total Retries**: how many further attempts followed the first.
- **Message ID**: the provider's own delivery-tracking ID, when the provider returns one. Amazon SES
  returns one; other mailers show **Not available** here. This isn't the `Message-ID` header under
  **Raw Headers**, which PHPMailer generates for every send regardless of provider; this one is the
  ID the provider itself uses to trace the message on its side.
- **Attempts / History**: every attempt this email went through, newest first:
- **Source / Provider**: the connection's driver for that specific attempt (relevant once a
    [fallback connection](/docs/advanced/fallback-and-retries/) takes over after a failure), and where the
    send was triggered from: a name like **Plugin: woocommerce** or **Theme: twentytwentyfour**, a
    **wp-content** path when BooleanSMTP can trace the call that far but not to a specific plugin or
    theme, or **Unknown** when it can't trace the call at all, which is normal for a send BooleanSMTP's
    own Test Email tool or WordPress core itself triggered.
- **Result Details**: that attempt's own error message, or **Request accepted by mailer** once it
    succeeded.

## Resend or delete

Click **Resend Email** on an entry's detail page, or select rows on the list and use the bulk
actions, to send it again through its original connection when that connection is still active. If it
is unavailable, BooleanSMTP uses the primary connection. The resend updates the existing log entry.
Delete a log singly or in bulk.

## Next steps

- [Log retention](/docs/logs/retention/)
- [Fallback and retries](/docs/advanced/fallback-and-retries/): see an entry's retry attempts.
- [Troubleshooting](/docs/troubleshooting/)

Source: https://booleansmtp.com/docs/logs/index.mdx